DOCUMENTATION

Support Center

Everything you need to master ProxyForge

Quick Start Guide

Get up and running with ProxyForge in minutes:

  1. Launch ProxyForge from your Applications folder
  2. Import Media by dragging video files or folders into the application window
  3. Select Codec - Choose from ProRes Proxy, H.264, or custom configurations
  4. Set Output Path - Specify where your proxy files will be saved
  5. Configure Settings - Adjust resolution, bitrate, and quality parameters
  6. Start Processing - Click "Generate Proxies" and monitor real-time progress
  7. Import to NLE - Load your proxies into Final Cut Pro, Premiere, or DaVinci Resolve

Frequently Asked Questions

What video formats are supported?

ProxyForge supports virtually any video format through its FFmpeg-powered engine, including MP4, MOV, MKV, AVI, MXF, R3D, ProRes, DNxHD, and many more. If FFmpeg can decode it, ProxyForge can process it.

What are proxy files and why do I need them?

Proxy files are lower-resolution, lower-bitrate versions of your original footage optimized for editing. They dramatically improve playback performance and editing responsiveness, especially when working with 4K, 6K, or 8K footage. Your final export automatically uses the high-resolution originals.

Which codec should I use for proxies?

For most workflows, ProRes Proxy offers the best balance of quality and performance. It provides smooth playback with minimal CPU overhead. For smaller file sizes, H.264 is a good alternative, though it requires more processing power during editing. Choose based on your storage capacity and editing hardware.

Where are my proxy files saved?

By default, proxies are saved in the same directory as your original files with a "_proxy" suffix added to the filename. You can customize the output location and naming convention in ProxyForge preferences.

Can I process multiple files simultaneously?

Yes! ProxyForge supports batch processing with intelligent queue management. You can add hundreds of files, and the application will process them using all available CPU cores for maximum efficiency. Background processing allows you to continue working while proxies generate.

What are the system requirements?

ProxyForge requires macOS 10.15 (Catalina) or later. For optimal performance, we recommend an Apple Silicon Mac (M1/M2/M3) or Intel Mac with at least 8GB of RAM. SSD storage is highly recommended for faster file I/O.

How do I link proxies in my NLE?

Each NLE handles proxy workflows differently:

  • Final Cut Pro: Use the Proxy Media option and ensure proxy files match the original filename structure
  • DaVinci Resolve: Right-click clips and select "Link Proxy Media" or use the "Generate Optimized Media" workflow
  • Premiere Pro: Use the Proxy workflow with "Attach Proxies" or "Ingest" settings during import

Can I customize encoding parameters?

Absolutely. ProxyForge provides preset configurations for common workflows, plus advanced options for custom bitrates, resolutions, frame rates, and FFmpeg parameters. Power users can create and save custom presets for recurring projects.

Does ProxyForge preserve metadata and timecode?

Yes. ProxyForge preserves essential metadata including timecode, frame rate, and color space information to ensure perfect synchronization with your original media in your NLE.

Contact Support

Need additional assistance? Our support team is here to help:

Email: [email protected]
Response Time: 24-48 hours

When contacting support, please include:

  • Your macOS version (e.g., "macOS 14.2 Sonoma")
  • ProxyForge version number (found in ProxyForge → About)
  • Detailed description of the issue or question
  • Source video format and codec information
  • Screenshots or error messages if applicable
  • Steps to reproduce the issue

Known Issues & Workarounds

We're constantly improving ProxyForge. Here are some known issues and their workarounds:

Issue: Slow encoding on Intel Macs

Workaround: Enable "Hardware Acceleration" in Preferences if available. Consider using H.264 instead of ProRes for better hardware support on older Intel processors.

Issue: Large file sizes with ProRes Proxy

Workaround: ProRes Proxy prioritizes quality and editing performance over file size. If storage is limited, switch to H.264 High Profile with a lower bitrate (e.g., 5-10 Mbps).

Best Practices

  • Organize Before Processing: Structure your media folders before generating proxies to maintain organization
  • Consistent Naming: Use clear, consistent naming conventions for easier proxy management
  • Test First: Process a single clip first to verify settings before batch processing
  • Monitor Storage: Ensure adequate disk space - proxies can still be substantial for long-form content
  • Backup Originals: Always maintain backups of original media before any processing
  • Match NLE Settings: Set proxy resolution and codec to match your NLE's recommended proxy workflow